Privacy policy

Privacy Policy
At, we would like to assure you that we take your information and privacy very seriously. The following is a description of what we do and don't do with your details. May we reassure you from the beginning that we will never agree to share your details with any third party for any reason or in any way.
We treat all customer information in accordance with our Privacy Policy.
Our Privacy Policy constitutes part of these Terms and Conditions:
information you provide us
For Tribes and Nations to process your order, we need information such as your name, e-mail or contact number, delivery address and payment details. Other information will also be collected with your permission from time to time. This will normally include preferences such as likes or dislikes.
Outside of information that you enter on the web site, we also receive and store certain types of information when you interact with, this is provided through the use of Cookies.
how do we use the information?
Information that you have provided us will be used in three ways:
To enhance your shopping experience
To communicate to you new products and services and also at times, the opportunity to up take on special promotions or offers. You have the option to opt-out of this communication by replying to the communication with an unsubscribe message or to change your preferences through My Account
To generate a holistic but anonymous view of the customer base. This information will allow us to analyse trends and demographics to help improve on the services provided.
It is important to note that we only send periodical communications to people who have "opted in" to receive it. All customers receive a once a year, brief newsletter which they can opt out of at any time. We do not set out to "spam" our members in any way and honour their right to privacy.
information provided by you
If you purchase goods and services from or create a membership account with us, we may require you to provide your name, address, e-mail address or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Tribes and Nations with current, complete and accurate customer information when asked to do so by the web site or an employee of Tribes and Nations.
Your information will only be passed on to our delivery partners or where there is a criminal investigation of fraud
Third party companies and individuals have been engaged to perform functions on behalf of Tribes and Nations. Functions such as fulfilling and delivery of purchases and credit card payment authorisation. All information will only be used to perform their appropriate functions and not for other usage.
Tribes and Nations will pass on any information relating to suspected fraudulent activity to appropriate authorities.
information security
All information submitted to is secured using Secure Sockets Layer (SSL) software.
Information sitting on the web site is protected by state-of-the-art encryption and firewall technology.
Personal information provided by you can be viewed and changed by you if information provided is incorrect or out of date. provides you with the following tools to manage your information, the tools will evolve as the web site evolves:
My Account (To manage all personal details)
If you need more assistance you can always contact our Customer Centre on 02 4751-7071 between 9am - 4pm AEST Monday to Friday (excluding public holidays), or e-mail
children's privacy
It is important that any information provided or purchases made by children have the consent of parents or guardians.
other privacy information you should be aware of
If you share a computer with someone or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your computer.
Sign out or close your browser once you have finished shopping within . This is to ensure that others cannot access your personal information and correspondence.
You are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and
Further Privacy information can be obtained on the Australian Privacy Commissioner's Web Site
If you need more assistance you can always contact our Customer Centre on 02 4751-7071 between 9am - 6pm AEST Monday to Friday (excluding public holidays), or e-mail